Steep South Co
Effective Date: 10/15/2026

Steep South Brands, LLC, doing business as Steep South Co (“Steep South Co,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, contact us, or participate in our promotions.

Information you provide

Depending on how you interact with us, we may collect:

• Your name, email address, telephone number, and billing and shipping addresses.
• Order details, including products purchased, payment status, and return or exchange information.
• Information you provide through customer service inquiries, contact forms, reviews, or other communications.
• Information you submit when subscribing to emails or entering a giveaway or promotion.

You may choose not to provide certain information, but we may need it to process an order or respond to your request.

Information collected automatically

When you visit our website, our website platform and service providers may collect information such as your IP address, browser type, device information, pages viewed, referring website, and interactions with our website. Cookies and similar technologies may be used to collect this information.

Information from service providers

We may receive payment confirmations, shipping updates, and other information from providers that help us process and fulfill your orders.

We use personal information to:

• Process payments and fulfill, ship, and manage orders.
• Send order confirmations, shipping updates, and other purchase-related communications.
• Handle questions, returns, exchanges, and customer service requests.
• Send promotional emails when you subscribe or as otherwise permitted by law.
• Administer giveaways and promotions.
• Understand website use and improve our products and shopping experience.
• Detect and prevent fraud, protect our business and customers, and comply with legal and recordkeeping obligations.

Payments are processed through the payment providers available at checkout. Those providers collect and process payment details according to their own privacy policies.

We may receive information needed to confirm and manage your transaction, such as payment status, transaction identifiers, and limited payment-method details. Please do not send full payment card numbers or other sensitive financial information to us by email or social media.

We share personal information when needed to operate our business, including with:

• Website and technology providers that host our store and support its operation.
• Payment processors that process payments and help prevent fraud.
• Shipping and fulfillment providers that deliver your purchases.
• Communication providers that help send order updates, customer service responses, or promotional emails.
• Professional advisers who assist with accounting, legal matters, or other business needs.

We may also disclose information when required by law or legal process, to address suspected fraud or unlawful activity, or to protect the rights, property, or safety of our customers, our business, or others.

If our business is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell or rent our customer mailing lists.

Our website and its service providers may use cookies and similar technologies to support shopping cart and checkout functions, remember preferences, maintain security, and understand website traffic.

You can manage cookies through your browser settings and, where available, the cookie controls on our website. Blocking certain cookies may affect website features or your ability to complete a purchase.

You can unsubscribe from promotional emails by using the unsubscribe link in an email or contacting us at shop@steepsouth.com.

Unsubscribing from promotional emails does not prevent us from sending messages about your orders, returns, customer service requests, or other necessary business matters.

If you enter a giveaway or promotion, we may use the information you provide to administer the promotion, contact winners, and arrange delivery of prizes. Additional terms or notices may apply to individual promotions.

Information you post publicly, including reviews, comments, or social media tags, may be visible to others. Social media platforms handle information under their own privacy policies. Entering a giveaway does not automatically subscribe you to promotional emails unless the entry process separately provides for that choice.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing purchases, providing customer service, maintaining required business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

Depending on where you live and which laws apply, you may have additional rights, including rights to receive a copy of your information or opt out of certain processing. We will respond as required by applicable law and may need to verify your identity before completing a request.

Some information may need to be retained for legal, tax, fraud-prevention, or transaction-related purposes. Where applicable law provides an appeal right, you may appeal our decision by contacting us at the email address below.

To submit a privacy request, email shop@steepsouth.com with the subject line Privacy Request.

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Our website may link to third-party websites, payment services, or social media platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies when using their services.

We may update this Privacy Policy as our business, website, or legal obligations change. Updates will be posted on this page with a revised effective date. We will provide additional notice or obtain consent when required by applicable law.

For questions about this Privacy Policy or how we handle personal information, contact:

Steep South Brands, LLC
Doing business as Steep South Co
Email: shop@steepsouth.com